MoxieWise use the IT strategic framework as the basis for communicating, integrating, and making strategic and operational decisions.It represents the strategic framework for organizational performance. Sound objective decisions require executive management understanding of the measurement, management, and delivery of the company’s IT products and services, within the context of the IT service delivery life cycle. For each of the functional areas of the IT service delivery life cycle—governance, planning and administration, enterprise architecture and innovations, project portfolio management, applications management services, and IT operational support, our major outputs of the IT strategic framework include the following:
- Outcomes—Intended to cover the results of IT services within the context of the IT services delivery life cycle. Outcomes are the results that express benefits, accomplishments, goals, and impacts/changes
- Goals—Provide (what) the result to achieving the outcomes and realizing the benefits for each of the functional areas of the IT service delivery life cycle.
- Strategies—Provide the actions (how) to achieving the goals for each of the functional areas of the IT service delivery life cycle
- Programs and Initiatives—Provide programs-capital projects expenses; initiative-operating expenses for each functional areas of the IT service delivery life cycle.
- Benefits—Provide the benefits (what) to successfully delivering the programs and initiatives that align with the outcomes for each of the functional areas of the IT service delivery life cycle.
- Cost—Provide cost estimates for delivering the services for each of the functional areas of the IT service delivery life cycle.
- Performance measures—Provide performance measures and results (targets) for each of the functional areas of the IT service delivery life cycle.
- Program delivery plan—Projects, priorities, implementation sequences, performance measures and results that support the programs initiatives